business systems

What to do with all those workshop notes !

Have you attended a webinar, workshop or training program and taken lots of notes?

Had great intentions to implement things and started and then gotten stuck and put it aside?

One day you took a look at the pile of notes and thought what am I going to do with them?

You are not alone. Most business owners I talk to have experienced the heady excitement of learning something new and then not actioning it !

If you have a pile of notes and you want to know what to do with them then read on. They could be digital notes or hand-written ones. They still create mental clutter.

Workshop Notes

Sort those NOTES OUT from those workshops

Take a look at those workshop notes and ask yourself these questions

  1. ARE they still relevant – especially social media dimensions etc as these change fairly quickly !
  2. Is it relevant to my industry?
  3. DO I want to implement this stuff ?
  4. Do I want to learn HOW to do it ?
  5. DO I have the time to it?
  6. How urgent is it in line with my current business goals?
  7. WHAT can you hire someone else to do ? I know my friend Deb Malone found that she has had way more clients wanting to set up  their online sales funnels & facebook adverts than learn how to do it themselves.
  8. Throw out the old notes . Delete the files or recycle the paper notes .
  9. By now you should have a smaller . So sort them into these three categories
    1. STUFF for ME to do
    2. STUFF to outsource !
    3. STUFF to brainstorm
  1. Book at time to take action and WORK on your business
  2. Make yourself accountable to someone to get it done ! Arrange a brainstorm session for stuff you need to figure out.

Stop taking notes START taking action in your business !

Like some help sorting out HOW to do things in your business ?

Book a 30 min FREE session to see how systems could help you reach your business goals faster. Email [email protected]

 

5 keys to Systemise your Recruitment

Years ago I spent two weeks recruiting retail staff for 3 stores. 200 plus phone calls and 40 face to face interviews later I was exhausted and I had fine-tuned the process. What I had in place was great systems and great questions to filter through the right candidates.
What came out of that process was to have a system

5 Keys to Systemise your Recruitment5 keys to Systemise your Recruitment

Before looking at recruiting a new team member, specialist supplier or Virtual assistant I recommend answering the following 5 key questions.

1) The right culture fit
Clarity around “WHY” you are in business and the value you provide to your clients. Your team need to get this ! It needs to be explicit and you should be able to give real examples of this in client case studies/ stories and Staff interactions.

Show your passion for your business and your clients

2) The Logistics
If the role requires your new person to travel a long distance it may be to hard from them to get to work. Especially if they have to travel in peak hours.

  • The place of work – Do they need to be able to travel ?
  • Hours of work – are these flexible or do they need to be fixed?
  • Do you have weekend or evening events they will need to help out on?
  • Flexibility – hours of work also place of work . Do they need to travel to other sites? Can they work from home

Be clear about expectations

3) The skillset
Skills can be trained in some instances. Some job will require specialist knowledge or qualifications. Ensure you are explicit about your minimum requirements.
Be mindful that you need to allocate an amount of time to training and to have an employee handbook to make it easy for them to look up basic information about the company and how to use your systems.
The more time you put into the induction and training the quicker your new team will get up to speed and become a productive part of your business.

How will you know they are ready to do the job? What will you see, hear, observe?

4) Your Leadership style
Use a profiling tool to get clear about what your strengths are. My favourite is the Gallup Strengths Finder.

  • Do you get caught up in the next thing and forget to give clear the instructions?
  • Are you pedantic about it being done your way?
  • Can you be honest about this? Would you want to work for you?

Know your strengths and weaknesses.

5. Use a system to record and track the recruitment process
You need to be able to cut through those who are not suitable as soon as possible.
Track CV’s, references etc..
My favourite new product has been created by an old friend of mine Alen Levis from http://haystack.jobs/ Find, screen and hire your best candidates in a fraction of the time

It will save you so much time and for the cost of one advert on Seek you can track the whole process. Alen offers a 30 day free trial so you can try before you buy.

If you would like to get started capturing the information for Employee Manual give me call Fiona 021 627822

OR get started with our Done For You Office Manual or Do It Yourself Office Manual

DFY ManualDIY-Office-Manaul

Induct new staff more simply and easily

Settling new staff members in can really slow down your productivity.

Learning small things like how to set up their email, or where the tea and coffee is kept means your new team member will take a while to start performing at top speed. It also means they’re interrupting their team‐mates to ask questions.
Record all your Administration information in a  Manual so you’ll have all this information in one place, making induction simple and easy. Your new team member will be able to settle in and become a productive part of your business faster – which is better for everyone!

Think about all the things that have made you feel uncomfortable on your first few days or weeks in a new job?

  • Location of toliets ( key or keycard for door )
  • How to work the coffee machine
  • How to work the photocopier
  • How to setup your answer phone message
  • Where to park your car ( So you don’t annoy the boss on the first day by taking their park)

If you need this written down and don’t have the time – contact the Kiffin team we have a product that can capture the most common adminstration questions from your employees.

We have a product that can help you capture this information

https://www.kiffin.co.nz/system-to-write-a-manual/diy-office-manual-2/